What businesses will love about AI agents

What businesses will love about AI agents

What businesses will love about AI agents
AI agents push organizations and business leaders to be better versions of themselves. (AFP photo)
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As we journey through what many have dubbed the “Year of AI” it seems that most, if not all, organizations have one thing in common: we are getting serious about artificial intelligence agents.

In fact, Deloitte predicts that this year 25 percent of companies that use generative AI will launch agentic AI pilots or proofs of concept, and this number will grow to 50 percent by 2027. 

AI agents have quickly passed the compatibility test and are destined to become devoted partners for business leaders.

AI agents are the future of autonomous work for organizations. They help increase the speed and accuracy of business processes by automating workflows. This includes processing high volumes of data, performing real-time analyses, and executing multi-step, end-to-end processes.

Take, for example, the process of onboarding suppliers, logistics providers, or government authorities. This has traditionally been a laborious financial process with multiple manual steps, but that is about to change. AI agents can help finance teams by reviewing images or PDFs and quickly standardizing and converting these documents into requisitions, invoices, or payment instructions ready for employee review and approval.

The best part is that with AI agents autonomously and successfully executing frequent, repetitive tasks, employees can focus their time on more strategic initiatives. In fact, according to a recent survey from Capgemini, 64 percent of companies expect agents to free up people from repetitive tasks so they can focus on value-added functions, and a Boston Consulting Group report predicts AI will result in long-term productivity gains of up to 60 percent.

This level of assisted automation is a productivity multiplier and enables organizations to reimagine how work is done across their entire business, including finance, supply chain, HR, sales, marketing, and service.

No two relationships are the same — likewise with AI agents, which are unique in that they have the capability to learn from previous interactions and deliver personalized guidance and recommendations. This ability to continuously adapt makes AI agents particularly valuable, as they are optimized to help employees with very specific role-based tasks and responsibilities. 

By utilizing and experimenting with AI systems, business leaders are building the muscle and platform for continuous innovation.

Miranda Nash

For example, a role-based AI agent can help guide employees through HR workflows in response to significant life changes. Whether this is having a child or getting married, the AI agent can help employees take action to update their employee profiles, beneficiary claims, and better understand their new benefits packages based on personal milestones.

Another good example is in sales. An AI agent can help a sales rep produce a uniquely personalized account summary including recent activity, sentiment, and contract status. The agent can then use this overview to draft tailored customer emails that a sales rep can easily edit to match their desired tone.

AI agents are still making their way into day-to-day business operations, but as agentic systems become more accessible and sophisticated, they are transforming how organizations work and solve problems.

In the near future, we will see more mature systems with multiple autonomous AI agents working together to accomplish complex tasks and achieve shared goals. This means AI agents will collaborate with people and each other across business applications and productivity and collaboration tools bringing automation to tasks and processes that were previously out of reach and making work more enjoyable for millions of employees.

These types of agentic workflows will significantly enhance the impact of AI agents and enable organizations to move from making incremental improvements to driving business-wide transformations.

AI agents push organizations and business leaders to be better versions of themselves. By utilizing and experimenting with AI systems, business leaders are building the muscle and platform for continuous innovation.

The more business leaders use, test, and iterate with AI the better they will be at truly optimizing AI to drive quantifiable business value. Organizations that embrace AI agents will be on track to unlock new levels of productivity and accelerate business performance, while organizations that don’t will get left behind.

Now is the time to get serious and take things with AI to the next level. All signs are pointing to a long-lasting relationship that will benefit every organization.

Miranda Nash is group vice president of applications development and strategy at Oracle

 

Disclaimer: Views expressed by writers in this section are their own and do not necessarily reflect Arab News' point of view

Sarkozy conviction exposes political divide in crisis-hit France

Updated 3 sec ago

Sarkozy conviction exposes political divide in crisis-hit France

Sarkozy conviction exposes political divide in crisis-hit France
The conviction comes at a deeply sensitive moment, with France in political deadlock and the far-right sensing its best ever chance to come to power
Henri Guaino, a former special adviser to Sarkozy, called the conviction “a humiliation for the state and its institutions“

PARIS: The dramatic decision to send former president Nicolas Sarkozy to prison for criminal conspiracy has laid bare France’s stark political divisions, with the move cheered by the left but slammed by the ascendant right.
Sarkozy, seen as a mentor to many conservative politicians, was convicted on Thursday over a scheme enabling late Libyan dictator Muammar Qaddafi to fund his 2007 presidential run.
He must serve his sentence while awaiting the outcome of his appeal, and will be the first French postwar leader to serve jail time.
The conviction comes at a deeply sensitive moment, with France in political deadlock and the far-right sensing its best ever chance to come to power.
Speaking to broadcaster RTL, Henri Guaino, a former special adviser to Sarkozy, called the conviction “a humiliation for the state and its institutions.”
Guaino urged President Emmanuel Macron to pardon Sarkozy, who was president of France from 2007 to 2012, allowing him to avoid prison.
There was no immediate reaction from Macron’s office.
Despite his legal troubles, Sarkozy still enjoys considerable influence and popularity on the French right and has on occasion had private meetings with Macron.

- ‘It’s Nicolas who pays’ -

In an editorial, conservative French daily Le Figaro denounced the court ruling as “absurd and incomprehensible,” claiming there was no “tangible evidence” of Sarkozy’s wrong-doing.
Left-leaning Liberation featured Sarkozy’s face on its front page, with the words “The slammer” printed over it.
Far-right leader Marine Le Pen, who has herself been convicted of embezzlement and insists she is a target of a “witch hunt,” criticized Thursday’s ruling.
She argued on X that the use of provisional enforcement represented “a great danger, in view of the fundamental principles of our law, foremost among which is the presumption of innocence.”
In France, provisional enforcement means that a judicial decision will be implemented even as the appeals process plays out.
Le Pen drew parallels between her own case — which saw her banned from standing for office for five years, scuppering her chances of running in France’s 2027 presidential election unless she wins her appeal — and that of Sarkozy.
“A number of magistrates have a kind of scorecard where they try to pin down as many politicians as possible,” she told broadcaster LCI.
But some on the left expressed their satisfaction.
“In the end, it’s Nicolas who pays,” quipped hard-left lawmaker Anais Belouassa-Cherifi, referring to a right-wing viral meme denouncing the tax burden on ordinary French people.
But Liberation daily said it did not see the conviction as a cause for celebration.
In an editorial, the newspaper said Sarkozy’s case as well as various other political scandals only serve to widen the gap between the French people and the elites.
There is “only one winner in the long run: the far right.”
The court ordered that Sarkozy should be placed in custody at a later date, with prosecutors to inform him on October 13 when he should go to prison.
He has already been convicted in two separate trials but always avoided jail.

Pakistan, Russia conduct counter-terror exercise focusing on drone warfare

Pakistan, Russia conduct counter-terror exercise focusing on drone warfare
Updated 36 min 40 sec ago

Pakistan, Russia conduct counter-terror exercise focusing on drone warfare

Pakistan, Russia conduct counter-terror exercise focusing on drone warfare
  • The development comes as militants in Pakistan have started using quadcopter drones to drop bombs on security forces
  • It also follows a four-day conflict between Pakistan, India in May that saw the large-scale use of unmanned aerial systems

KARACHI: Pakistan and Russia have been conducting a joint military exercise that focuses on drone warfare among other things, the Pakistani military said on Friday.

The development comes as militants in Pakistan have started using commercially acquired quadcopter drones to drop bombs on security forces in the country’s northwest, police say, in a potentially dangerous development in the volatile region.

It also follows a four-day conflict between Pakistan and India in May that saw the large-scale use of unmanned aerial systems (UAS), fighter jets and artillery, leaving nearly 70 people dead on both sides.

Pakistan and Russia have been conducting the Druzhba-VIII exercise from Sept. 15 till Sept. 27, with senior military officials from Russia in attendance, according to the Inter-Services Public Relations (ISPR), the Pakistani military’s media arm.

“The exercise was aimed at refining the drills, procedures and techniques involved in Counter Terrorism operations with focus on drone warfare, fighting in built-up areas and counter improvised explosive devices through joint training, besides harnessing the historic military to military relations among the friendly countries,” the ISPR said in a statement.

Pakistan and Russia, once Cold War rivals, have warmed up to each other in recent years through regular political, business, trade and defense interactions. In March, a Russian navy flotilla arrived in the southern Pakistani port city of Karachi to conduct joint exercises with Pakistan Navy.

The latest exercise comes ahead of the Indian military’s plans to test drone and counter drone systems next month in a major exercise to toughen its air defenses, Reuters reported this week, citing a senior officer.

Since the four-day clash, both neighboring countries have ramped up drone development in what analysts describe as a drone arms race. India has also announced plans to build an indigenous air defense system, dubbed ‘Sudarshan Chakra’, by 2035 — an initiative officials have likened to Israel’s ‘Iron Dome’.


Israel claims it broadcast Netanyahu UN speech through Gaza residents' mobile phones

Israel claims it broadcast Netanyahu UN speech through Gaza residents' mobile phones
Updated 22 min ago

Israel claims it broadcast Netanyahu UN speech through Gaza residents' mobile phones

Israel claims it broadcast Netanyahu UN speech through Gaza residents' mobile phones

JERUSALEM: The Israeli army took over the mobile phones of Gaza residents to broadcast Prime Minister Benjamin Netanyahu's UN speech live, his office said.

In an “unprecedented operation," the prime minister's office said the Israeli army had taken over the mobile phones of Gaza residents and Hamas operatives and his speech would be broadcast live through the mobile devices.

It was not immediately clear if that happened, or to what extent.

The military also set up loudspeakers at the Israel-Gaza border to blast his words into the territory.


French niece of militant propagandists offers ‘apologies’ to victims

French niece of militant propagandists offers ‘apologies’ to victims
Updated 45 min 32 sec ago

French niece of militant propagandists offers ‘apologies’ to victims

French niece of militant propagandists offers ‘apologies’ to victims
  • Speaking in court on Friday, Jennyfer Clain, a niece of Jean-Michel and Fabien Clain offered her “apologies” to all “direct and indirect victims” of the militants
  • “I am not asking them to forgive me, it is unforgivable, but I offer them my deepest and most sincere apologies,” she said

PARIS: A niece of a notorious militant propagandists on trial for joining the Daesh group and taking her children with her apologized to all victims of the militants as well as her family.
Speaking in court on Friday, Jennyfer Clain, a niece of Jean-Michel and Fabien Clain, who publicly claimed responsibility on behalf of Daesh for the Paris attacks on November 13, 2015, offered her “apologies” to all “direct and indirect victims” of the militants, “in France, Syria, Iraq and elsewhere.”
During the worst attack on Paris since World War II, militant gunmen and suicide bombers killed 130 people at the Bataclan concert hall and elsewhere.
The Clain brothers are presumed to have died during the military campaign launched by US-backed Kurdish groups to defeat IS. In 2022, they were sentenced in absentia to life imprisonment without parole.
“I am not asking them to forgive me, it is unforgivable, but I offer them my deepest and most sincere apologies,” she said, referring to the victims.
Jennyfer Clain and two other French women went on trial in Paris last week, accused of traveling to the Middle East to join the Daesh group.
Jennyfer Clain went to the Middle East with four children, and her fifth baby was born in Raqqa, the Daesh group’s one time capital.
The two other women on trial are Jennyfer Clain’s sister-in-law, Mayalen Duhart, 42, and 67-year-old Christine Allain, the women’s mother-in-law.
Duhart brought her four children with her, and had a baby there, who died at seven months.
Weeping in court, Jennyfer Clain asked her five children, who have been placed in foster care since their return to France in 2019, for “forgiveness.”
“I am sorry for everything they have been through because of me,” she said. “I have failed in my role as a mother,” said the 34-year-old, who is also on trial for abandoning minors.
A representative of the National Anti-Terrorism Prosecutor’s Office has requested a 13-year prison sentence for her.
Duhart also sobbed in court.
Released on parole, she said that a return to prison would be a “disaster” for her children, who have also been placed in foster care.
Prosecutors requested a 10-year prison sentence for Duhart.
“I am not a victim,” she said. “The victims are the others, those who were tortured and massacred by the organization I belonged to. I am responsible.”
Earlier this week the presiding judge had pointed out to the three women that they had not said anything about “the victims of the attacks.”
Allain said that she had been “touched” by her meeting in prison with Georges Salines, the father of Lola Salines, one of the victims killed at the Bataclan.
Prosecutors have requested a 15-year prison sentence for her.
The verdict is expected later Friday.


’We are not afraid,’ jailed Istanbul mayor tells court

’We are not afraid,’ jailed Istanbul mayor tells court
Updated 54 min 54 sec ago

’We are not afraid,’ jailed Istanbul mayor tells court

’We are not afraid,’ jailed Istanbul mayor tells court
  • Prosecutors called for Imamoglu to face up to four years behind bars in that particular case and be subjected to a political ban
  • Imamoglu dismissed the charges as politically motivated and described the case against him as driven by fear at the highest levels of power

SILIVRI, Türkiye: Istanbul’s jailed opposition mayor said Friday that he was “not afraid” as he denounced the legal case against him as part of a broader campaign of “judicial harassment,” accusing the government of weaponizing the judiciary to silence dissent.
Ekrem Imamoglu, a key rival to Turkish President Recep Tayyip Erdogan, appeared in court on charges of allegedly seeking to influence a fair trial, one of several cases brought against him.
Prosecutors called for Imamoglu to face up to four years behind bars in that particular case and be subjected to a political ban.
Speaking from a courtroom in Silivri on the western outskirts of Istanbul, where Imamoglu has been held since March, he dismissed the charges as politically motivated and described the case against him as driven by fear at the highest levels of power.
“This is called ‘Ekrem fear’,” he said, addressing the judge directly. “People love me — but one person, clearly, is afraid,” he added, in a reference to Erdogan.
“They see us as a threat — they are afraid of the name Ekrem Imamoglu.”
Imamoglu, 54, is on trial over remarks he made at a January press conference about a single court-appointed expert witness involved in cases against towns and cities run by his opposition CHP party.
The trial is one of several investigations targeting Imamoglu, the CHP’s candidate for the 2028 presidential election, but it is not connected to the graft probe that led to his arrest in March, which sparked Turkiye’s worst street protests in over a decade.
While Imamoglu faces the most high-profile legal battle, his CHP party is also under mounting pressure, with a wave of arrests and legal challenges aimed at its leadership.
“Turkiye is facing a regime and a president that instrumentalize the judiciary to eliminate dissidents and those who think differently — through pre-dawn operations and arbitrary detentions,” Imamoglu told the judge.
“I will fight against them. For the past 11 months, we have been subjected to operations driven by a mindset that controls the judiciary from Ankara,” he said, referring to Erdogan’s government.
But Imamoglu said he would remain defiant.
“They are attacking the CHP, trying to shut it down, using the judiciary as a tool. Let them attack. We are not afraid, and we will not be afraid,” he said.
“Every system built on injustice has collapsed, and this one will collapse too. I trust in this nation.”
Imamoglu’s wife, Dilek Kaya, and other party members were at the hearing to support the mayor.
CHP leader Ozgur Ozel accused the judiciary of attempting to sideline the party’s presidential hopeful through a barrage of trials.
“All of these trials aim at keeping our presidential candidate in prison,” he told journalists after the hearing.
The judge said the next hearing was scheduled for December 12, an AFP journalist inside the court reported.

-’President Imamoglu!’-

Imamoglu walked into the courtroom with a standing ovation and applause from the ranks of defense lawyers, party supporters and the audience, many shouting “President Imamoglu!“
With dossiers in hand, Imamoglu waved at the audience.
In relation to Friday’s trial, Imamoglu’s office said that although Istanbul has 8,806 registered expert witnesses, the same individual was appointed to 24 separate cases involving CHP municipalities.
They described the statistical likelihood of this as “zero,” which they said raised concerns over judicial impartiality.
In court, Imamoglu denounced it as “a case with no solid basis at all.”
In his defense, Imamoglu also referred to Erdogan’s meeting on Thursday at the White House with US President Donald Trump, who thanked the Turkish leader for helping secure the release of a US pastor in 2018.
He said this was a clear example of how Erdogan’s government uses the judiciary as a tool and added this should profoundly sadden “every member of the esteemed judiciary.”
“Has history ever recorded a more direct intervention than this?” he said.
At the White House, Trump welcomed Erdogan with a quip, saying the Turkish leader “knows about rigged elections better than anybody.”