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JEDDAH: The fourth Hajj and Umrah Services Conference and Exhibition, titled “A Passage to Nusuk” ended on Thursday in Jeddah.
The event was organized by the Ministry of Hajj and Umrah in collaboration with the Pilgrim Experience Program— an integral component of Saudi Vision 2030.
Over its four days, the event attracted more than 150,000 visitors, according to the organizers, as well as participants from more than 100 countries.
Speaking at the closing ceremony, Minister of Hajj and Umrah Tawfiq Al-Rabiah
stressed that the conference represented “a qualitative leap in providing innovative solutions to serve the guests of Allah.”
He said that more than 320 agreements dedicated to serving pilgrims had been signed at the conference, reflecting ��������’s commitment to developing all services related to Hajj.
“These agreements contribute to facilitating procedures and improving the overall experience of pilgrims,” Al-Rabiah said.
The minister also announced that the next edition of the conference will be held in November.
The organizers stated that more than 2,000 trainees attended 56 workshops covering Hajj-related specializations at the conference, which also showcased new innovations aimed at enriching pilgrims’ experience.
In a step to encourage such innovation, the conference included the Sustainable Solutions Challenge and the Humanizing the Holy Sites Hackathon, in which more than 1,000 participants competed to present innovative solutions to improve the experience of pilgrims.
Visitors of many different nationalities attended the exhibition, and those who spoke to Arab News expressed their admiration for the event.
Nawal Abdulwahab from Egypt said: “It is obvious �������� is keeping pace with and harnessing various modern technologies for the comfort of visitors to the Holy House. This is what I have witnessed this year.”
Abu Bakr Muhammad, a Nigerian national, pointed out the Kingdom’s commitment to bringing the countries of the world together under one roof to ensure the best for pilgrims and worshippers.
“Things are really getting better every year and I hope these advanced services will be implemented on the ground,” he said.